We are looking for an individual who is passionate about executing efficient and seamless operations as part of centralised back-end operational team and the field level operational teams across India.The Role is responsible for business operations, customer satisfaction, business partnerships with both Sellers and Buyers. This function will be part of the back-end centralised operations and also the execution and coordination of various on-ground activities, project management with a focus on consistent practices.
Job Responsibility & Duties
The essential duties and responsibilities are:
1. Primary role will be to manage end to end operations of waste disposal primarily focusing on co-ordination from inspection to pickup of waste materials with both Buyers and Sellers as per agreed SLA.
2. The job should focus in reviewing the existing operational process and make the process seamless and best in the industry by creating Standard Operational Procedure documents covering the entire lifecycle from initiation to complete disposal.
3. On boarding activities of sellers as per the compliance checklist is key and no exception to be made
4. Ensure no compliance lapse during the lifecycle of the waste disposal activity and ensure all documents are made available on the document management and share the same with the Sellers
5. Responsible for providing timely contract note and completeness of the contract note as the contract binds sellers and buyers and will act as key document in case of any disputes
6. Bring good sellers survey and ensure retention and getting repeat business as part of Sellers account management – review performance monitor on quarterly basis
7. The role is also expected to learn policies on eWaste/ batteries/ hazardous commodities to bring smartness and subject matter expertise. Research on all the pollution control board policies to build subject matter expertise.
9. Provide necessary trainings on the product and services to both sellers/buyers
10. Engage all stakeholders and be responsive in communication and manage escalations to ensure no client impact.
11. Perform research and gather data to help a company market its products or services. Continuously gather data on industry size, growth, issues & challenges and major seller & buyers in the market.
12. Role also includes managing our website, social media and content management.
13. Role should provide timely MIS to the management on trades, positions and co-ordination with finance and sellers/ buyers on invoices and payments. Also ensure all records, documents maintained in accordance with the compliance.
14. Flexible to manage the onsite management to manage inspection, dismantling or disposal co-ordination at Sellers site
Qualifications : Graduate in any discipline or diploma in technical education.
Work Experience: 1-2 years of experience including as a business and operations role. Experience with waste management, logistics, supply chain will be an added advantage. Experience with command center like functions will be a strong plus.
Knowledge & Skills / Abilities:
• A go-getter with an execution-oriented mindset who can set up greenfield operations, establish best practices and who is excited about making a big impact.
• Agility and ability to adapt quickly to changing requirements and scope and priorities.
• Good understanding of and passion for new age technology concepts.
• Person with good analytical, oral and written communication skills
Attributes
Emines expects each and every employee to nurture behavioural competencies aligned to the following company values:
Integrity, Respect for Individual, Passion for Excellence, Collaboration and Sense for Urgency
Each employee act as a brand ambassador when dealing with all the stakeholders.
Working Condition
This position requires case to case basis travel for overseeing projects, client meetings.
Remuneration and Benefits: General – industry standard
CTC is based on industrial practices and includes PF, Gratuity, Medical Insurance, Accident Insurance etc. This will be discussed and finalised when the job offer is finalised acceptance by the incumbent.
Email Your Resume : Jobs@emines.co